We’ve recently added the capability in the administration site for you to add your own CSS, and choose to overwrite any of our default CSS. With these new adjustments, you have even more control over what your Q&A site will look like…to make sure it lines up with your desired design and branding. You can find this feature in the “Customization” section of your admin area, you’ll see a new “CSS” option under the Advanced Customization Tools. Don’t have a … Read More
Answerbase has launched a mobile version of its service, so that all websites that create a Q&A site through the Answerbase service will also have a mobile Q&A site as well. Your users will be able to access your Q&A site’s content and functionality from any mobile phone browser including on the popular iPhone and Android mobile devices. Users have the ability to ask questions and get the relevant answers to those questions through an easy to use mobile site, … Read More
Answerbase now supports official “staff answers” for all levels of its service, so that members of your team can answer questions along with the community, and those answers will be specially highlighted so visitors can recognize its a contribution from your staff. This combination of community driven support and contributions from your team will make sure your visitors are satisfied, while adding valuable content to your site.
Answerbase.com announced its official launch today, giving businesses the ability to easily add a Q&A community to their websites. Our technology has powered community Q&A for some of the internet’s most respected brands at the enterprise level for a number of years, but is now available to businesses and websites of all sizes through the Answerbase.com service. There are several low-cost plans ranging from $15 per month for the basic plan to $200 per month for the most advanced. Plus, … Read More
We have now launched a few feature that let’s you choose to approve questions and answers before they are published on the site. You can change the setting for this in your administration site under the System Settings > Feature Preferences page, and if enabling this, all questions and answers will need to be moderated by you or your moderators before they can be see on the Q&A site.
Now you’re able to set your site to use either tags or a hierarchical categorization structure, depending on what you feel will serve your audience the best. If you already have an existing site, if you’d like to use tags you can change this setting in the “System Settings” area of your administration site and are able to manage the new tags posted through your moderation tools. With the addition of supporting dynamic tags, your users are able to identify … Read More
After observing the activity of many of your sites and how users respond to the navigation, we’ve adjusted the titles on the site so it references “members” in the site instead of “experts” when making reference to active users. Obviously, users will still be recognized for their expertise and their activity, and rank will make the connection with them being “experts” in different subject matters, but we’ve found the title change to be appropriate for usability purposes.
We have uploaded a new batch of features, enhancements and bugfixes and hope you’re happy with the result. The two most important enhancements are allowing your users to use tags instead of categories and renaming experts to members. These will be described in more detail in the following posts. Apart from this we have updated the css so that users without css knowledge are able to reference their own css files without that affecting the Answerbase site inadvertently. Also when … Read More
Answerbase has just launched three new advanced widgetbuilders in the administration area, making integration into your site easier and much more flexible. When looking to integrate your Answerbase Q&A platform and content into your website or blog, these new widget builders make that much easier to accomplish. With three different widgets that you can create and customize, you’re able to display questions lists, an “Ask a Question” widget, or experts lists throughout your site which supplies more relevant content to … Read More
You now have the ability to easily post notifications to your users, which will appear on their account homepage when they log into your site. There is a new option in your “System Settings” area called “User Notifications”, where you are able to easily post text notifications to your user’s logged-in dashboard. When the user logs into your site, they’ll be able to see the special notification above all of the other items on their dashboard with the ability to … Read More